Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
Their service has become horrendous. Just after I failed to capture a connecting flight to my grandmother’s funeral given that they only had one mechanic in your complete airport, they agreed to buy my hotel fees. On the other hand, it took them 3 months for getting back to me, and by the time I acquired the check, it had previously been cancelled.
On Dec. 5th my wife, Tamar and close friends Keith and Janet Burd And that i were being getting back from a seven working day cruise on Superstar Cruise Strains. We had been scheduled to return from Miami to Louisville, KY by means of Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we had been vulnerable to lacking our connecting flight away from Charlotte. The ticket agent certain us that we would have a good amount of time for making the link in Charlotte. Properly, the flight received afterwards and later on as well as the ticket agent then informed us that we would need to make any connecting flight variations in Charlotte. Once the airplane finally arrived and all passengers boarded, there was another delay as a consequence of mechanical issues. Then, the flight was cancelled and we were told to return to your gate where an agent would rebook us. Ok so…..150 passengers with a single agent !
The baggage service (which was not American airlines) termed me at 2am to allow me to know they might be bringing my bag out to my property!!!
we were being billed $861 to change the flight itinerary. The travel company blames the AA for your large payment and AA washed their arms.
I realize that it might be some time before USAIR and American software package is going to be synched. But, there isn't a basis for your agents being so disconnected.
I happen to be about the cellphone for 3 hrs endeavoring to resolve a concern exactly where my bag was break up open and my possessions missing.
So Here's my Mate because of at work and my son frightened and perplexed standing on the gate and waiting in line For more info. Ultimately your employees advised them which the flight was about to board again and it by no means did. Lori needed to get back again to her wikipedia reference small little ones that evening and her work the next morning, if the attendant reported the flight was cancelled. Your employees started administering improve flight info and resort facts. Lori lives around an hour away and tried to secure a handy resort for them to spend the night. By the point it was her turn, there have been no handy resorts left in the region. For the duration of this time, I'm on just one cell phone with American Airlines and my husband is on A different and Lori is waiting around in a single line close to my son who stood next to her in another. They lastly reticketed Anyone about the flight. My son, the slight that I expended $a hundred and fifty to generally be escorted and cared for by your airline, was not placed on another achievable flight to return residence to his relatives, but as a substitute was put on an American Airways flight the following working day.
I've to admit which i was selfishly satisfied in order to reserve my flight before all of your current other shoppers and which the agent was equipped to get rid of the fees.
I am 1,000,000 member and generally enjoy touring on AA,but U.S. Air is no fantastic. The staff is incredibly rude
I would really like somebody to get in touch with me concerning the three worst buyer service phone calls I've ever had today. Electronic mail me initially Because the consultant stated I'm able to only do it in writing. #flysouthwest. #behelpfulfail
rosity to us shareholders. Administration and all personnel of AAL are certainly doing an awesome career, mirrored within the continual increase of
I had some incredibly constructive advice to give them to stop this Later on, but was unable to determine connection with them.
my flight 5151 away from savannah to charlotte 405pm was delayed for four 1/two hours with a flat tire no tire with the savannah airport to repair it so we had to await another combat from charlotte to convey the tire to us and after that we had to wait once more for another flight to bring the Device to fix the tire . we were being explained to to help make our on reservation For brand spanking new tickets and still after we termed in there was no data of a delay my aggravation level is overwhelmed, laura a AA staff tried to help and obtained really annoyance for the reason that she experienced a tough time location me and my family jointly I was advised to possess a seat and she would check out later soon after helping other customer at that time I felt like I didn't matter following feeling that I wasn't vital I ask for 2 food ticket so we could try to eat for the reason that if flight wasn't delayed I might have be home for evening meal at 7pm in Cleveland ohio I haven't taken this airline ahead of please allow it to be ideal and change two spherical vacation ticket